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URGENT REQUIREMENT FOR CUSTOMER RELATIONSHIP MANAGER

Tasveer Placement Pvt Ltd

3-5 yrs

₹ 25000-40000 Per Month.

2nd Floor PC Jain Building, 18, Madan Mohan Malviya Marg, near Levana suites, Lucknow, Uttar Pradesh 226001

9984703333

TASVEER@GRPLINDIA.COM


Posted : 28 days ago

Job Description

crm director job description

 

Job brief

We are looking for a CRM Director to set and monitor marketing strategies that will foster profitable long-term relationships with clients.

In this role, you will coordinate with our Sales and Marketing directors to boost our company’s market presence and increase customer engagement. To be successful in this position, you should have solid experience with Customer Relationship Systems and KPI metrics. You should also be able to identify new opportunities and proactively address customer concerns.

 

Responsibilities

  • Monitor relationships with existing customers through CRM systems
  • Ensure the CRM system provides an effective sales funnel
  • Develop and implement marketing techniques that will drive new customers
  • Set specific marketing strategies to retain customers
  • Plan and manage multi-channel marketing campaigns
  • Suggest new methods to address customers’ needs
  • Track marketing metrics and trends, like conversion rates and web analytics
  • Assist with organizing promotional events to reach prospective customers
  • Review and select CRM software that meets our company’s needs
  • Conduct market research to follow trends and competition

Requirements

  • Proven work experience as a CRM  role
  • Solid background in customer acquisition strategies
  • Technical expertise with CRM and analytical systems
  • Knowledge of online marketing methods and best practices
  • An ability to manage marketing projects end-to-end
  • Strong communication skills along with a customer-oriented attitude

 

THANKS & REGARDS

TASVEER

984703333

 

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