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CUSTOMER RELATIONSHIP MANAGER

1-3 yrs

₹ 10000-20000 Per Month.

2nd Floor PC Jain Building, 18, Madan Mohan Malviya Marg, near Levana Suites, Lucknow, Uttar Pradesh 226001

9161276077

neelam@grplindia.com

Posted : 1389 days ago

Job Description

Walk In Interview for CRM

Job Location- LUCKNOW

Qualification- Any Graduate

Experience- 1-3 years

FRESHERS CAN ALSO APPLY.

JOB BRIEF

We are looking for Customer Relationship Manager to be responsible for engaging with key customers by building and preserving trusting relationships. The Customer Relationship Manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

Responsibilities:

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly.

Requirements:

  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.

CONTACT-

NEELAM

9161276077

 

About Company

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