;

Customer Care Executive

BHARTI HR RECRUITMENT CONSULTANT

0-1 yrs

₹ 15000-25000 Per Month.

Lekhraj metro station Sahara shopping center ground floor Naukari hunter

9984248424

hr@bhartihr.com


Posted : 286 days ago

Job Description

Responsibilities for Customer Care Representative

  • Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
  • Answer any questions the customer may have about available products and servicesFree Job Posting Portal - Hire Candidates in 1 day
  • Establish new customer accounts, recording account information on written forms or digitally
  • Listen to customer concerns and complaints with the goal of identifying the causes of the problem
  • Select appropriate responses to customer issues and work quickly to resolve them
  • Refer advanced cases to management for resolution, providing background information as necessary
  • Maintain and regularly update financial account information using computer software programs
  • Anticipate customer needs, following up with previous customers to offer reorders or additional services

Qualifications for Customer Care Representative

  • Call center or customer service experience preferred
  • Flexibility to work different shifts (including evenings, weekends, or holidays)
  • Willingness to participate in training before hire and on-the jobBest Recruitment Website - Best Free Job Postings Portal
  • Ability to pass a pre-employment background investigation and drug screen for certain positions
  • Excellent listening skills and an empathetic voice and manner
  • Dedication to customer satisfaction
  • Basic knowledge of computer software and office systems
  • Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
  • Familiarity with all of the goods and services offered by the company

About Company

HR HEAD ( RECRUITMENT)


SHARE THIS JOB ON

Share Share twitterShare


Mark Your Review ...